Clients are entitled to the privacy rule under HIPAA, which states all “individually identifiable health information” held or transmitted by a covered entity or its business associate, in any form or media, whether electronic, paper, or oral. The Privacy Rule calls this information “protected health information (PHI).” PHI covers:
Permitted Use and Disclosures
Additional Circumstances in which PHI may be disclosed:
Early
Middle
Late
Clinicians are limited to only practicing and providing services to clients actively residing and present in the state they are licensed in. Unfortunately, this means that our therapists are unable to provide therapy to clients who are out of the state of Nevada (unless the clinician is dually licensed).
We provide outpatient services on a scheduled basis. This means that we often cannot accommodate emergency or crisis services. We often provide the crisis line contact information in case of emergency situations – Call 988 or text HOME to 741741.
Due to conflict of interest and ethical limitations, therapists will often choose not to work with family members or friends of a current client to maintain privacy and integrity of the therapeutic relationship.
Dependent on insurance and billing restrictions, it is often a standard practice for clients to only be seeing one therapist at a time. Some exceptions to this might be if a client is seeing one therapist for their primary mental health concerns (depression, anxiety, stress management, etc.) and another for more specialized treatment (i.e. addiction, eating disorders, family counseling separate from individual counseling).
If you lose insurance eligibility, we encourage you to discuss this change with your therapist or with the front desk. Many therapists are able to find alternatives or accommodations (adjusting frequency, temporarily providing a sliding fee scale, or transferring to a more affordable student therapist). Our hope is to not let finances and lack of insurance be a barrier to accessing treatment.
We have clinicians who provide in-person sessions, teletherapy options, or a combination of the two. Some prefer in-person therapy as it can provide a more tradition feel and a confidential environment for healing. Others prefer teletherapy as it can allow for more flexibility and may be preferential if transportation might be a limitation.
The benefits of therapy are often discussed in terms of healing, identifying coping skills, and processing experiences to allow for healthier ways of interacting, but the risks and challenges are often not talked about. Therapy can often bring about conversations regarding past traumas, unconscious and unidentified concerns and feelings, and may feel emotionally activating as therapists explore various topics. Occasionally, it can feel like “things get worse before they get better”, which can often feel like therapy might be unproductive and unhelpful. In many circumstances, this may be a reflection of changing dynamics and interactional patterns that are affecting the “status quo”, therefore it can feel uncomfortable and unfamiliar. It is encouraged to discuss any of these concerns or experiences with your therapist if they are bothersome.